Increase customer engagement with your brand on the most popular messaging platforms and on all marketing mediums. Are you a consumer technology company? Does your business spend thousands each month to provide excellent customer support services? Yes!
Then your business needs a bot for your website, mobile app or messenger. Benefit? Anywhere and anytime availability, exceptional customer chat experience and diminished expenses. We have worked on some very popular bot frameworks & SDKs including IBM Watson Assistant, Dialog Flow AI, Facebook messenger SDK, Conversable, RASA, Flowxo, ChatFuel, API.ai and ManyChat.
We take pleasure in the work we do. Would you like to take a tour of our portfolio? Let’s check.
Digital Health Risk Platform
A custom chatbot made as a service layer, implemented in MEAN stack, available on iOS and Android app. The chat gets invoked based on the inputs of the user in 5 major HRAs namely diabetes, lung, COPD, dementia, and cancer. The chats serve as a virtual health coach to the users.
Loan Service Platform
From the context of user chat, the bot determines their interest in a type of loan eg: auto loan, home loan, etc. The is done by keyword analysis of chat using IBM Watson conversation engine. Information like a credit score is inquired by the bot and later posted to 3rd party loan websites.
This bot helps to lodge child abuse complaints. A reporter can enter details of an abuser and the victim can register a complaint. This helps to track down child abusers and save victims from further problems. This bot makes use of IBM Watson Assistant with IBM Watson Knowledge Studio.