Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
"Take a moment to pause, breathe, and reconnect—because your greatest strength comes from within."
With the vision of well-being ,smartData organize a long kriya session across all the locations led by Global CEO & MD –Ajay Tewari .This session brought together smarTians to experience the power of breathing and mediation ,encouraging to pause ,reflect and reconnect with themselves.
Long kriya is a meditation practice that help to calm the mind ,relax the body and restore inner bala...
Bringing together teams from across all locations including Nagpur and Dehradun, smartData hosted the HR, MS & IS Conclave to share its vision, business priorities, and future roadmap.
The conclave focused on upcoming projects, evolving businesses and expectations and vision. The conclave also emphasized the importance of ownership, collaboration and scaling expectations. It served as an open platform for knowledge sharing, alignment, and meaningful discussions that reinforced a shared commit...
As a part of Plantation month initiative smartData organized plantation drive across all the locations with the purpose of creating a greener environment. This Initiative encouraged the smarTians to take small yet meaningful steps towards protecting the nature.
With great enthusiasm ,smarTians actively participated in planting varieties of flowers across office premises. Every plant added the touch of greenier with the reminder-whether in nature or life requires patience, care and consistent ...
smartData organized Yoga week in celebration of International Yoga Day encouraging every smarTians to follow the practice of Yog and mindfulness as a part of Healthy life. Through regular practice of yoga asanas, breathing techniques, and kriya sessions, participants learned how small steps toward wellness can create a lasting impact on daily life.
The session highlighted the importance of yoga which helps in improving flexibility, increase focus and overall well-being in daily life. It also ...
Technology changes quickly, but meaningful progress requires more than familiarity with new tools. It requires teams that can understand emerging capabilities, evaluate their relevance and apply them responsibly to real business challenges.
Recent learning initiatives at smartData, including an Azure AI Foundry session, overseas exposure and knowledge-sharing between branches, reflect this practical approach to capability development.
The Azure AI Foundry session gave participati...
Innovation grows more effectively when business leaders, technology practitioners and emerging entrepreneurs have opportunities to learn from one another.
smartData’s participation in TiE mentorship and leadership initiatives reflects its commitment to contributing practical experience to the wider entrepreneurial ecosystem. These engagements create space for meaningful conversations about building sustainable companies, understanding markets and turning promising ideas into workable ...
The strongest technology partnerships begin with understanding.
Recent interactions with clients and prospective partners gave smartData teams an opportunity to move beyond formal presentations and engage in detailed conversations about business priorities, operational challenges and future possibilities.
Prospect visits are particularly valuable when they create a shared understanding of the problem before a technology direction is proposed. They allow business and technical sta...
An organisation’s impact is shaped not only by what it delivers, but also by the environment it creates for its people and the responsibility it demonstrates towards the wider community.
Recent initiatives at smartData have addressed these two connected dimensions through workplace awareness, employee wellbeing and environmental action.
A POSH awareness initiative reinforced the importance of maintaining a workplace where people understand appropriate professional conduct, avai...
smartData’s 27th Founder’s Day offered more than a reason to celebrate. It created a moment for teams across the organisation to consider what has sustained the company so far—and what must change as it enters its next phase.
Colleagues came together across smartData’s locations to recognise the milestone, reconnect with one another and acknowledge the collective effort behind the company’s progress. The occasion reflected an organisation proud of its history but unwilling to be def...
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.
The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.
Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.
FactoryOps is a comprehensive Computerized Maintenance Management System (CMMS) developed to simplify and automate maintenance operations for enterprise organizations. The platform provides a centralized solution for managing the complete maintenance lifecycle, including Service Requests, Work Orders, Preventive Maintenance, Asset Lifecycle Management, Inventory Control, and Reporting. It enables organizations to improve asset reliability, reduce equipment downtime, and optimize maintenance costs through streamlined workflows and real-time operational visibility. Built on a scalable microservices architecture, FactoryOps supports multi-tenant SaaS deployment, IoT device integration, event-driven communication, and real-time notifications, making it suitable for large-scale industrial environments. The solution also offers role-based access control, KPI dashboards, audit trails, and workflow automation, allowing maintenance teams to collaborate efficiently while ensuring compliance and operational excellence. FactoryOps empowers organizations to make data-driven decisions and achieve higher productivity through intelligent maintenance management.
Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.
smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.
The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.
To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.
