Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Virtual meetings and online connects help in active communication. Strong relationships with your customers, lead to loyal clients, positive word of mouth, and increased sales. Positive CX influences their decisions. Periodic meetings of MS team to discuss the upcoming tech and current technical issues to give the seamless customer experience CX to our clients.
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Training and development is an integral part of smartData Enterprises. AI is changing the way business operations. Virtual training sessions conducted for our HR professionals to get an understanding of what the impact of Artificial Intelligence and machine learning is on HR & how to assess and incorporate the right tools into our digital HR strategy.
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Learning new skills and expanding #smarTians knowledge plays a key part in driving personal and professional growth in a consistent way. #NewsmartData this year focusing more on emerging changes and technology up-gradation. As part of continuous employee engagement - MS Tech 13 days training program conducted to upskill the workforce.
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Higher customer satisfaction can be achieved by upskilling the workforce. To train the smarTians for giving seamless customer experience to our customers, 50 plus SG_NEXT GEN_smartCX sessions, online webinars on creating a digital customer experience, managing the “anywhere” workforce, using AI to predict the unpredictable, leveraging the power of automation attended by 150+ project managers and lead engineers.
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The first-ever virtual Basecamp conclave of the leadership group in challenging times for strategic discussions to unleash future potential and appreciating the untiring hard work of leadership group happened at smartData. Discussion on the areas of growth and strengthening engineering, business dev. & processes in the key focus areas is a major takeaway for all from Basecamp Meet21.
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With the thought of enhancing the quality of life of individuals with spinal cord injury and brain injury; our support to Chandigarh Spinal Rehab is a step towards creating a strong business with the initiative of making a better world and changing their life with a positive return to resume their lives as independent and productive beings.
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smarTians health is our prime focus in these challenging times. To clarify all doubts and come out of various dilemmas in the present situation of Coronavirus in India, an Open house interactive session conducted for #smarTians " Know COVID to have No COVID along with Prasanchetas Foundation & Dr. Anushka, MBBS, Soochow University, China.
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The second wave of COVID-19 pandemic has impacted every corner of the world, Taking the current situation into consideration smartData Enterprises has again started this initiative on 20 April 2021, with 100% work from home in order to contribute to social distancing and yet again being productive. 100% Remote work has been on the rise during this health crisis and keeping the smarTians safe and healthy.
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Our Go-Green initiatives are efforts to combat pollution and towards maintaining the ecological balance. Inspiring people to plant trees, develop's a culture of care towards the environment, and make them realize their inevitable dependence on nature. With this thought; Organic farming initiative has been taken to grow vegetables and fruits at our new facility KT tower Mohali. .
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HiveRobot is a SaaS-based platform revolutionizing the cleaning industry by providing automated, subscription-based cleaning solutions for offices, floors, and commercial spaces. Clients subscribe to the service and cleaning robots are assigned to handle routine cleaning tasks, ensuring consistent quality and reliable results every day.
Marketing automation platform for multiple businesses (restaurants/dentist/ retail & hotels) to create marketing campaigns (email & text) and providing an option to track open rate and response rate to determine the success of the campaign. This also provides features for automating scheduled posts to different social media platforms like FB/ twitter etc. In addition to the same, this helps businesses to make automated referrals and reviews request and track progress accordingly.
Lead Generation Platform is a B2B contact discovery platform that empowers marketers to search for Ideal Customer Profiles (ICPs) using advanced filters. The platform verifies the accuracy of existing company profiles, generates look-a-like lists based on top-performing accounts, and uncovers prospect details from uploaded company lists. It prioritizes results based on a VAIS score, facilitating the efficient prioritization of company lists. The platform supports multiple subscription packages, with activities being credit-based. Key features include a detailed user dashboard, real-time support, and comprehensive tracking of credits and user activities.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
In this portal, we can constantly view the stocks going up and down. We can keep an eye if stocks last price, velocities, and triggers that are going up or down live using the Lex API.
A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.
