Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Investing in employee training and development is crucial, enabling them to acquire new skills and stay competitive. Series of sessions on Cloud Services empowers employees to embrace cutting-edge technology, enhances their expertise, and equips them with valuable knowledge to leverage cloud-based solutions, driving innovation and growth within the organization.
During our CEO's visit to Dehradun, an invigorating interaction with the enthusiastic new sDirect 2023 batch taken place. It was a vibrant session aimed at empowering the future leaders. We firmly believe that such engagements play a significant role in nurturing and developing the next generation of talented leaders. Fostering culture of conitnous learning and development.
smartData Mohali extends warm embrace to smartData's Australian representative, recognizing the pivotal visit to strengthen their overseas branch. This employee's presence fosters collaboration, cultural exchange, and amplifies smartData's global footprint, showcasing the company's commitment to international growth and its recognition of the Australian market's significance in the software development industry.
smartData Premier League (SPL) is an enhancement of our belief in balancing work with fun activities is a great platform for the employees to interact with each other and get to know their strengths and capabilities. With 4 teams SPL started with great enthusiasm at Nagpur. smarTians will utilize their unique strengths towards a common goal.
On Women's Day, we recognized the diversity and strength that women bring to our workplace. It was a day of fun & inspiration as we celebrated Women's Day at smartData with full enthusiasm. All women smarTians dressed in ethnic wear and enjoyed the day to the fullest by participating in the fun games and dance.
We extend a warm welcome to the sDirects Operation Batch 2023. The batch comprises talented and dynamic individuals who bring a fresh perspective to our organization. We are excited to work with them and support their growth as they embark on this new journey. We wish them all the best in their careers.
Recognition and appreciation boost the morale of employees. Celebrated Work anniversary of one of our VP operations, who has been an integral part of our organization for several years. Team expressed gratitude for his dedication and hard work, and presented them with a token of appreciation. We look forward to his continued contribution to our organization's success.
smarTians at smartData celebrated Valentine's Day with great enthusiasm across all locations. The celebrations included games, contests, and activities that brought a fun-filled spirit to the workplace. The employees exchanged gifts and greetings, spreading the love and warmth of the occasion. The event fostered a sense of camaraderie and strengthened the bond among the SmarTians.
Our organization conducted a session on network and data security and licensing compliance across all locations. The session aimed to educate our smarTians about best practices and compliance requirements to ensure the protection of our network and data. The training covered various topics, such as network segmentation, encryption, malware prevention, and data backup and recovery.
Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.
smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.
The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.
AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.
The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.
Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.
The software is an online quoting and submission system. It works like amazon for insurance. It solves the problem of long waiting time for work completion in insurance industry and gets policy numbers out in few minutes. The product lines include contractor general liability, workers’ compensation, business owner’s policy & small business insurance, inland marine, builders risk, excess, commercial auto and contract bonds.
The platform is a managing general agent/ broker for commercial insurance. The software allows filling application online and sends application to underwriter to write policy and process submission after checking the consistency of information in application.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
FactoryOps is a comprehensive Computerized Maintenance Management System (CMMS) developed to simplify and automate maintenance operations for enterprise organizations. The platform provides a centralized solution for managing the complete maintenance lifecycle, including Service Requests, Work Orders, Preventive Maintenance, Asset Lifecycle Management, Inventory Control, and Reporting. It enables organizations to improve asset reliability, reduce equipment downtime, and optimize maintenance costs through streamlined workflows and real-time operational visibility. Built on a scalable microservices architecture, FactoryOps supports multi-tenant SaaS deployment, IoT device integration, event-driven communication, and real-time notifications, making it suitable for large-scale industrial environments. The solution also offers role-based access control, KPI dashboards, audit trails, and workflow automation, allowing maintenance teams to collaborate efficiently while ensuring compliance and operational excellence. FactoryOps empowers organizations to make data-driven decisions and achieve higher productivity through intelligent maintenance management.